What to do if a candidate backs off

Posted: January 3, 2014 in Business, Child care, Interview, Job
Tags: , , ,

Spending hours together in the portals and other sites to search for the best candidate for a particular position and once hired, if the candidate backs off at the last moment, it’s the most disquieting thing in the world. 80 % of the candidates do this. And when any such thing happens, the recruiter is back to square one and has to start from the scratch. At the same time escalations from the hiring manager and your boss is an inexplicable feeling. You just can’t help it but start all over again.

But, as a recruiter, when you have faced the situation N number of times, it is important that you take some measures to curb the last moment backing offs. Let’s discuss some of the measures that can be taken on this front, but before that lets point out the reasons of the last minute changes or backing offs:

  1. Better Offer: If a candidate has many offers in hand, it is up to them to decide on which offer they would go for and this could be one reason of backing off at the last moment. May be they got a better offer from a better company.
  2. No follow-up from the recruiter: The major reason could be, after the interview, if the recruiter doesn’t follow-up or be in touch and then at the last moment come out with the offer. The candidate gets pissed off, at the same time, makes up his/her mind to back off.
  3. Market conditions and salary offered: Any candidate when searching for the job also evaluates the market conditions and their market value and accordingly negotiates the salary. So if they feel that the salary offered is not as per their market value, they can take the offer but do not join.
  4. Unprofessional behaviour: An unprofessional behaviour on the recruiter’s side is also a reason for last moment changes.  Talking to the candidate rudely, showing apathy, not responding to their mails or calls, could make the candidate feel disappointed and can reject the offer upfront.

It’s not always that the recruiters are to be blamed, because, there are times, when the feedback from the client itself is delayed and that in turn forces the recruiter to back off from any follow-ups.

Having said that, the recruiter has to go ahead and take some necessary steps to pacify the candidate:

  1. Back up: When you are not sure about a particular candidate’s joining status, always keep a backup of the same and any last moment changes will help you close the position on time without you being affected by the escalations and thrashings from your boss. So be proactive and always keep a backup of any position you are sourcing for.
  2. Follow-up: As discussed above, the major reason of the last minute changes of any candidate can be lack of follow up from your end. A smart recruiter should always keep in touch with the candidate and the client and always follow up on the status of the candidate as well as the status of the position. If any client or candidate for that matter insinuates their status as negative, inform the same to the either party.
  3. Building a Rapport: The major factor which can hold back a candidate to accept any other offer could be your building a rapport with them. Keep talking to the candidate frequently and ask them what’s going on, just initiate a casual talk and build a rapport which will hold back the candidate.
  4. Build a network: At the same time, get other contacts from your candidate and build a strong network, so that any such opening related to the same skill, will help you close the position fast.

The recruiter is the backbone of any company and so it’s your responsibility to meet the expectations of the client, your boss as well as the candidates. A proactive recruiter always follows a proper procedure and helps close the position on time. However, the last minute backing offs or changes from the candidate is mundane and one has to be careful and take measures to curb the same.

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Comments
  1. This is a very interesting article! As an HR professional I was already in both sides, the one backing off for some offers and as a recruiter there are a lot of last minute backs off. I think that keeping a back up plan is the best option to avoid starting the process all over again.

    Like

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